When you run a business, you come across a lot of orders where the payment credit becomes a barrier. Certain customers deny payments over long periods and even after providing repetitive deadlines, they fail to adhere to them. In certain cases, fake orders are also placed where it becomes almost impossible to even get any form of a return. Due to these, the company can at times face a situation of under-stock or reduced sales which in turn declines the Customer experience.
To overcome this problem, the Magento 2 extension for Auto cancel Order has been introduced by MageComp which helps in automatically canceling the order of the customers who fail to make the payments even after the stipulated dates have passed away. These order cancellation procedures become simplified as customers can be notified based on their groups and payment methods. As well as, this extension allows you to send personalized Emails to the customers whose payment dates have lapsed to give them warning notifications. Thus, the determination of the Order status becomes easy and the customer experience can be enhanced.